Who Will Displace the Mighty AMZN?

Amazon has not only created the model of online retail, but as they continue to broaden their assortment through Marketplace, but went further to create Amazon Web Services and Fulfillment By Amazon that make it simple to display, promote and ship their products. This is how they will maintain their dominance at least in the medium term

The Universal "Want" Button

Yesterday's photo of Mark Zuckerberg at Walmart Stores in Bentonville prompts speculation around a potential partnership between the two giants. However, we at First Retail are encouraging speculation of a different sort - that Walmart might be the vendor that will respond when a consumer hits a Facebook 'Want' button.

The Web is the Market


Consumers and businesses are quickly embracing the new forms of retail, a trend that further hastens the demise of the traditional retailer. Brick and mortar turned into online retail which when combined with social media has become Social Commerce. First Retail's tagline, "the web is the market" begs the question, 'How will Social Commerce mature from early attempts at recommendations, likes and influencers?'. Here's how we are thinking...

Future Trends Forum: The Six C’s of Social Technologies


On December 14-16, 2011, the Fundación de la Innovación Bankinter held the XVII Future Trends Forum in Madrid. The distinguished conference brought together some 50 participants across industries who were eager to understand the relevance of social technologies to their companies. The Social Data Lab and First Retail Inc. were invited to participate as thought leaders for this meeting.

Gartner Cool Vendor 2012

The team at First Retail is proud to announce that leading analyst firm Gartner has included First Retail in its 2012 list of Cool Vendors in Analytics and Business Intelligence. The report notes that "First Retail represents the crowded market of content analytics, but it was its machine learning that caught our attention."

Semantic Retail

Why would a retailer care about the semantic web? Surely this is just another technology fad that the IT department can distract itself with instead of delivering faster transaction systems or more accurate and up-to-date reports. Not so. In fact it turns out semantic technology may enable robust solutions to your retail business users' most pressing problems.

First Retail Consultants - what to expect

When you hire First Retail consultants, we want to make sure that they deliver on promise and that you gain the maximum benefit. Although we hire mature and experienced consultants who have exceptional client-facing skills, we still like to provide a set of guidelines for to help them help you - and there's no harm in sharing this with everyone.

Value Added Aggregators

Value Added Aggregators
Retailing has been with us for as long as we can remember. Aggregation and Comparison Sites are today's drivers of traffic and how consumers search for products. Vendor Relationship Management (VRM) has yet to take off bringing the ability for consumers to interact with vendors of products. Do retailers need to behave more like aggregators, particularly as they grow their marketplaces? How are retailers gradually and perhaps unconsciously beginning to adopt VRM practices?

Data Analytics - from Big to Huge to Streaming

Data Analytics - from Big to Huge to Streaming

Data has always been the driver of successful retailing whether that was in the head of the store owner or delivered from a vast data warehouse. New technologies mean that there is more data being created and stored - and competitive advantage will be gained from the analysis of that data

Payments - The Re-Statement of Currency

Payments - The Re-Statement of Currency

Retailing has always been the exchange of goods for money. However the social web, the semantic web and the internet of things is opening up new possibilities as to how this exchange can be made. Barter, new currencies and new economies will create new forms of exchange